Care & Services

Each jewelry creation is unique and symbolizes an emotion, an occasion or a memory dear to its wearer. The House offers personalized engraving services for rings and pendants to ensure that this special sentiment remains with you forever.

The engraving of your choice can be produced within 2 weeks depending on the technical and aesthetic specifications of the creation. The maximum inscription length will vary depending on the design of your creation.

Because your wellbeing is essential, Alex Kard offers you an adjustment service to make sure your creation perfectly fits you with the highest level of comfort.

Our jewelry experts apply their technical know-how to finely shape the metal of a ring, modify the length of a chain, adapt the post or clip mechanism of an earclip.

Performed within at least 2 weeks, this service is always undertaken with respect to the original technical and aesthetic specifications of each creation.

To ensure optimal maintenance of your jewelry creations, we welcome you to reach out to our Client Care Team where a member of our team can personally assist you in fulfilling a service request.

Our experts will take the utmost care handling your request and are dedicated to providing your creation with the best service possible so that you can continue to enjoy it daily.